How we work
Running software in a hospital or an airport terminal — live, in public, with no quiet window to fix things in — is the hard part, and it is what the company is built around.
BA-led · 80/20
Our business analysts begin with the venue's commercial problem — where revenue leaks, where journeys break, what success would actually look like — before a single feature is written down. Eighty per cent of a first conversation is your building, not our demo.
Multi-tenant · Configurable · API-first
Every feature is designed to work in the next venue as well as this one. It is why a new building takes weeks of configuration rather than months of rebuilding — and why improvements made for one venue reach every venue.
End-to-end QA
We do not sign off features in isolation. Complete visitor journeys, content accuracy, permissions and unattended kiosk behaviour are all verified end to end before anything reaches a live floor.
Mapping · Calibration · Kiosk siting · Training
Our own team maps the venue, calibrates positioning against the venue's Wi-Fi, sites and installs kiosks, deploys QR touchpoints and trains the venue team before the doors open on day one.
Monitoring · Releases · Support · Venue success
Monitoring, releases and support are part of the product, not a separate contract. The team that built your deployment is the team that still answers for it a year later — with regular reporting on what the deployment is producing.
The deployment path
The same path for every venue type. Stages one to four happen once; stage five runs for as long as the deployment does.
Floor plans, visitor journeys and commercial structure reviewed; we come back with what we would digitise first.
Mapping, zone and POI modelling, positioning calibration against the venue's Wi-Fi.
Tenant directory, offers, events, branding, kiosk siting.
Kiosks installed, QR deployed, venue team trained.
Merchant onboarding, campaign operations, monthly reporting, module expansion.
OngoingSend us your floor plan and your three biggest operational frustrations. We will come back with an assessment: what we would digitise first, which journeys we would fix, and where the revenue is most likely hiding.
